Causes of Common Alexa and Echo Problems
Whatever the cause of your Alexa and Echo miscommunication, some easy troubleshooting steps will have them back in sync in no time. Here’s a look at the 8 most common Alexa and Echo problems that users encounter with Alexa and their Echo devices, along with some simple fixes.
How to Fix Alexa Not Responding to Voice Commands
Sometimes you issue a voice command, but Alexa and your Echo don’t respond or respond with something like, “Sorry, I don’t know that one,” or “Sorry, I’m having trouble understanding you right now. Please try a little later.” If Alexa isn’t responding properly, there are some easy fixes to try.
How to Fix Alexa Playing Music on the Wrong Device
Multi-room audio lets you control music playback on Echo speakers. If you’re asking Alexa to play music on an Echo device in one room, but another Alexa-enabled device starts playing music somewhere else, there are a few solutions to try.
How to Fix Alexa Not Streaming Music
If Alexa can’t seem to stream music from Spotify or another streaming service, it’s often a bandwidth or Wi-Fi connectivity problem. Here’s what you should do:
How to Fix Alexa Not Connecting to Wi-Fi
If your device has a screen, check the light on the device. If it’s orange, the Wi-Fi connection isn’t working properly. Here are some ways to troubleshoot your Alexa Wi-Fi connection:
How to Fix Alexa Calling Not Working
How to Fix Alexa Not Finding a Device
You may be attempting to add a new smart home device, but Alexa can’t detect it. Here’s what to do:
How to Fix Alexa Bluetooth Issues
If Alex’s having issues connecting to Bluetooth, here’s what you should do:
How to Fix Alexa Not Operating a Specific Skill
Alexa skills are like voice-driven apps within the digital assistant. If you find that a skill, such as Spotify or Pandora, isn’t working, here’s what to do:
