Causes of a Surface Pro Not Charging
The most common causes of a Surface Pro not charging all have to do with the power supply. The power supply may be bad, the connector may have damage, or the connector may not be seated properly. This problem can also occur when the outlet or surge protector that the power supply plugs into doesn’t have power, and it’s also possible for some Surface Pro battery settings to prevent charging.
How to Fix It When a Surface Pro Is Not Charging
To fix a Surface Pro that won’t charge, you have to inspect the power supply, try different power strips or outlets, and clean components if they are dirty. You may need to adjust your Surface Pro battery settings or even replace a bad or outdated driver in rarer circumstances. To fix it so that your Surface Pro starts charging again, use this troubleshooting procedure:
Surface Pro Power Supply LED Indicator Lights
If your Surface Pro power supply has an LED light, it can help you narrow down the source of your problem. It usually illuminates whenever you plug in your Surface Pro, but it may be off or even flashing if you have a charging problem. If the connector is bent, chewed by a child or animal, or is damaged in any other way, replace it. If the contacts are dirty, clean them with a lint-free cloth and check to see if the Surface Pro charges. Here’s what the lights mean on your Surface Pro power supply LED:
