Reasons Why a Microsoft Surface Won’t Turn On
There are several possible causes of a dead or faulty Surface Pro. Usually, the problem only reveals itself with its corresponding fix. In this guide, we walk you through a list of possible causes, starting with the most common.
How to Fix a Surface Pro That Won’t Turn On
Follow these steps in order to get your Surface Pro working again. Depending on how you configured the device’s hibernation settings, the battery could discharge more quickly than you’d expect, even if you don’t use it, because the device is on even when it appears to be suspended.
Disconnect the cable from the Surface Pro, then plug it back in.Unplug the cable from the power socket, then plug it back in.Try a different power socket.Reverse the cable and plug it in the other way around.Check the cable for faulty wiring. Bend the cable slightly in different places. If the charging light flickers on as you move the cable, it’s damaged and needs to be replaced.
