Why Is My Fire Stick Not Responding?
There are also a number of problems that can cause a Fire Stick to appear unresponsive. Here are the most common:
Updating or loading: If the Fire TV Stick is stuck on a loading screen, it may just be undergoing a long loading process. The loading screen usually only shows up for a short while, but it can take up to 10 minutes to clear after setup or updates.Remote problems: If the batteries in the remote are dead, or the remote isn’t paired, then the Fire TV Stick will appear unresponsive.Connectivity problems: Connectivity problems can also make a Fire TV appear unresponsive when attempting to play media, as the media may fail to load and appear stuck.HDMI problems: If you only see a black screen, there may be a problem with the HDMI port or the HDMI extension cable if you’re using one.App problems: If a particular app freezes or becomes unresponsive, then removing and reinstalling the app will usually fix the problem.Frozen or locked: When a Fire TV device is truly frozen or locked, then it usually takes a restart or even a factory reset to fix the problem.
How to Fix an Unresponsive Fire Stick
Since there are a number of issues which can cause a Fire TV Stick to become unresponsive, or appear unresponsive, fixing the problem is a process of elimination. Try each of these fixes in order, and check to see if the Fire TV Stick works after each one.