What Causes a PS5 to Not Take, Read, or Eject a Disc?
When a PS5 has trouble handling discs, it’s usually due to a problem with the physical hardware, the console firmware, or a damaged disc. This issue can relate to both game discs and Blu-ray or DVD discs. The disc drive mechanism may be broken, the disc sensor or eject button may have issues, or there may be a bug in the firmware that’s preventing the system from accepting, reading, or ejecting discs. Many of these issues can be fixed at home, but there are certain cases where the PS5 console needs to be professionally repaired by Sony, or may even be beyond repair. Before reaching that stage, it’s worth narrowing things down to the specific problem you’re dealing with:
PS5 won’t accept discs. This problem often happens either when there’s already a disc in the console, when the disc you’re trying to insert is dirty or damaged, or the system doesn’t recognize that you’re trying to insert a disc.PS5 won’t read discs. This can be because the disc drive is damaged, a firmware issue, or because you’ve inserted a dirty or damaged disc.PS5 won’t eject discs. This problem is frequently caused by a damaged ejection mechanism, dirty or contaminated components, or because of a firmware issue.
Troubleshoot When a PS5 Can’t Take, Read, or Eject a Disc
If your PS5 can’t use a disc correctly, try these troubleshooting tips to get it back up and running:
