You can’t hear others, and they can’t hear you.You can hear, but the audio quality is very low.Your headset stops working, then works fine the next day.
Unplugging the headset and plugging it back in might temporarily resolve the problem, but there are other more long-term fixes you can try.
What Causes an Xbox One Controller Headphone Jack to Stop Working?
When an Xbox One controller headphone jack stops working, it’s either due to a hardware or firmware problem. Xbox One controller headphone jacks aren’t soldered in place, so regular use can cause the contacts to become loose. When that happens, your Xbox One may not recognize your headset, or you may experience poor sound quality. Audio problems are sometimes attributed to the headphone jack when something else is to blame. For example, damaged headphone connectors, a muted gaming headset, or incorrectly configured privacy settings can all present as problems with the headset jack.
How to Fix an Xbox One Controller Headphone Jack
Attempt these fixes in order, and check to see if your headphones work after each step.
How to Replace an Xbox One Controller Headphone Jack
If you have the right tools, you can take the controller apart and check if the headphone jack is loose. If the jack is loose, you can attempt to reseat it, repair it, or replace it with a new headphone jack component. Here’s how to take your Xbox One controller apart and fix a broken headphone jack:
