What Causes Discovery Plus to Freeze or Crash?
There are multiple reasons why Discovery Plus keeps freezing. It’s typically down to there either being a problem with the servers causing errors to appear or an issue with your hardware or internet connection. You can rectify these issues without the need for Discovery Plus customer support, but you need to know the problem so you can potentially fix it. Before considering contacting customer support, it’s worth narrowing things down to the specific problem you’re dealing with:
Discovery Plus constantly freezes. If you can’t use the service in any way, it’s likely a hardware issue on your end. Discovery Plus occasionally freezes or crashes. It can be either due to a hardware issue, internet connection problem, or a Discovery Plus server issue. Discovery Plus freezes or crashes once. This issue is unlikely to be anything significant and is very likely to fix itself. The cause is usually a temporary server or internet connection issue.Discovery Plus is fuzzy or keeps buffering and freezing. This problem is often due to an internet speed issue and usually rectifies itself after a minute or two. If it lasts longer, though, it’s time to troubleshoot.
Troubleshoot When Discovery Plus Keeps Freezing
If Discovery Plus continues to freeze or crash, try these troubleshooting tips to get it back up and running:
