Causes for iPhone Dropping Calls
Dropped calls happen for several reasons, many of which are often outside your control, including:
Out of range: If you move out of range of a tower, your call might drop during the ‘handoff’ from one tower to another.Bad area: A call can drop if you enter an area with no reception.Antenna damage: If your phone’s internal antenna is damaged you might experience dropped calls.Software issue: Faulty software and/or glitches can cause calls to drop.
How to Fix an iPhone That’s Dropping Calls
Tower-focused hardware problems are outside of your control, but you can reduce the chance of dropped calls by making sure your phone is in tip-top shape. Ensuring you have the most recent updates and that potentially problematic settings are disabled helps narrow down the number of dropped calls. Take the time to familiarize yourself with your phone and carrier settings in the steps below so you can better identify the reason your calls cut out. To avoid having to repeat this in the future, enable Automatic Updates to automatically keep your phone up to date. This fix might not work for everyone, but until the cause of the dropped calls is known, it’s worth a shot. To disable this feature, go to Settings > Phone > Silence Unknown Callers and toggle the slider off. Something to keep in mind is that carrier settings are usually automatically updated and require no input from the user; however, it’s worth checking to be sure. Go to Settings > General > About. If an update is available, you should be prompted to download it. Just keep in mind that you will need to re-connect your devices to your Wi-Fi once you do. For those on Verizon, Sprint, and U.S. Cellular, you might not see a call forwarding option. Go to Settings > Cellular > Carrier Services to see a list of numbers to dial to activate these services. Call forwarding is *73.
LTE, VoLTE OnLTE, VoLTE Off3G
Switching bands could give you a stronger connection and help maintain a connection while on a phone call. To see what options you have, go to Settings > Cellular > Cellular Data Options > Voice & Data and choose between the options available to you there.
