Recover a Forgotten Gmail Password
Follow these steps to reset your forgotten Gmail password and recover access to your account.
Questions Google Will Ask During Gmail Account Recovery
The questions Gmail asks to help verify your Gmail account may include the following, not necessarily in this order. For each question, enter your answer and select Next. Or, if you don’t know the answer to a question, select Try another way.
A previous password: If you’ve changed your Gmail password and only remember an older one, you can enter it. Verification using a code: Depending on the verification methods you’ve previously set up for two-factor authentication, you can get a code from:An SMS text message received from Google An email message received from Google A phone call received from Google. An app (e.g. Google Authenticator) Printed back-up codes A secondary email address for Gmail account recovery: To reset the password on your Google Account, follow the link in a message Google sends to your alternate email address. You may also be able to enter any current email address to receive a verification code. A security question for Gmail password recovery: When prompted, type the answer to your recovery question. When you set up the account: Enter the month and year when you created the Gmail (or Google) account. A pop-up on your phone: Depending on how you set up your account and whether your phone is connected to the same Gmail account, you might be able to get a notification on your phone that you can accept to verify that it’s you requesting a password reset.
