How to Reset Your PS4 Controller
A “soft reset” generally refers to turning a computer or device off and then on again, which flushes out memory and can correct many issues. In doing a PS4 controller soft reset, we’ll also reset the connection between the controller and the console. However, you can only do this if you have a second PS4 controller. If you don’t have an extra controller, skip ahead to the directions on performing a hard reset. Follow these steps to soft reset your PS4 controller:
How to Hard Reset a PS4 Controller
A hard reset is when a device is reverted back to its factory default settings, which is basically how it came out of the box. If a soft reset fails and you’re still having troubles, this process can frequently resolve any problems. Thankfully, this is easy to do with the DualShock 4 controller, but you’ll need a paper clip or something similar to reset your PS4 controller. Follow these steps to perform a hard reset on your controller:
Still Having Problems With Your PS4 Controller?
If you are still having problems with your controller, try restarting your router or modem. Remember, you’ll lose Internet access, so warn anyone in the house before doing this step. If you were unable to sync your PS4 controller, run through the steps for doing a hard reset with the router or modem turned off. If you did pair your device but it is still erratic, try using it with the router and modem off. If that works, you need to change the Wi-Fi channel on your router.
