Hard Reset for Frozen Xoom Tablets
To reset your Xoom when the screen is totally unresponsive, press and hold Power and Volume Up at the same time for about three seconds. The two buttons are located right next to each other on the back and side of your Xoom. This is a soft reset. It’s the equivalent of yanking the batteries or totally powering the device off and back on. When the Xoom powers back up, it will still have all your software and preferences. It just (hopefully) won’t be frozen anymore.
Factory Reset for Xoom Tablets
If you need to go even further than that — that is, if the soft reset didn’t help — you may need to perform a hard reset also known as a factory data reset. This process wipes out all your data Only use it as a last resort or if you want your data removed from the tablet. A good example of this is if you decide to sell your Xoom. You don’t want your personal data floating around after someone else has it. In general, your Xoom should to be in working order for a hard reset, so try a hard reset first if the tablet is frozen. Here’s how to perform a data reset: If you ever get another Android phone or tablet, you don’t need a new Gmail account or a new Google account. You can still download the apps you’ve purchased (as long as they’re compatible with the new device) and use other things associated with your Google account. A factory data reset only erases the information from your tablet, not your account.
