Regardless of the model of Kasa smart plug you have, the process of resetting it is pretty easy, but you have two options for resetting:

How to Perform a Soft Reset on Your Kasa Smart Plug

A soft reset will fix most of the issues you’re having with your Kasa smart plug, and it takes just a few seconds to complete.

How to Factory Reset Your Kasa Smart Plug

If the soft reset doesn’t fix your problem or change ownership of the plug, a factory reset is nearly as simple as the soft reset.

How Do I Change the Wi-Fi on My Kasa Smart Plug

Unfortunately, there is no straightforward way to change the Wi-Fi on a Kasa smart plug from within the app. To change the Wi-Fi, you’ll need to perform a factory reset on the device and then set it up again as if it were a brand new device.

Why Is My Kasa Smart Plug Not Working

If your previously installed Kasa smart plug stops working, there could be a few reasons:

Not connected to Wi-Fi: If your smart plug is not connected to Wi-Fi, it won’t work properly. A sudden power outage (when the power goes off and comes right back on) could be the cause. Try unplugging the smart plug, waiting a few seconds, and then plugging it back in to see if that gets it going. If not, try one of the reset methods above.Not connected to the right network: Most owners don’t realize you must connect your Kasa smart plug to a 2.4 GHz network. A 5 GHz network will not work. Check the network that you’ve connected your smart plug to ensure it is correct.You haven’t set the plug up in the app: Once you install and connect to your smart plug, you’ll need to install it in the app, and if you plan to connect to Alexa, you’ll need to connect it to the Alexa app as well. Again, the Kasa app should walk you through the process.